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Frequently asked questions

Shop guide
How do i find the right product size?

Each product page includes a size guide to help you find the perfect fit.

Simply click on the "size guide" link near the size options to view detailed measurements and fit suggestions.

We accept various payment methods, including credit/debit cards (Visa, MasterCard, AMEX), PayPal, Apple Pay, and Google Pay. You can select your preferred payment option at checkout.

Yes, shopping on our website is safe and secure. We use SSL encryption to protect your personal and payment information.

Additionally, we never store your payment details on our servers.

The availability of each item is displayed on the product page. If a specific size or color is out of stock, it will be indicated as "sold out."

You can also sign up for restock notifications by entering your email on the product page.

If an item you want is out of stock, you can sign up to be notified when it becomes available. Just enter your email address on the product page, and we’ll send you an alert once it’s back in stock..

Yes, our customer service team can assist you with placing an order over the phone. Simply call our toll-free number at 1-800-123-4567, and have the product details ready.

To apply a discount code, enter it in the "promo code" field at checkout. Click "apply," and the discount will be deducted from your total. Make sure to check the expiration date and terms of the promo code.

Return loop
What is your return policy?

We offer a 30-day return policy from the date of purchase. If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange. The item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.

To start a return, visit our Returns page, enter your order number and email, and follow the instructions provided. Once your return request is approved, you will receive a return shipping label via email.

Yes, certain items are non-returnable. These include personalized products, perishable goods, and items marked as final sale. Please check the product description for details on return eligibility before making your purchase.

Money map
What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment gateways. You can select your preferred method at checkout.

Yes, your payment security is our top priority. Our website uses SSL encryption to protect your personal and payment information. We also comply with PCI-DSS standards to ensure safe and secure transactions.

At this time, we only allow one payment method per order. If you have store credit or a gift card, you can combine it with another payment method.

Yes, we offer financing options through [Afterpay, Klarna, Affirm, etc.], allowing you to pay for your purchase in installments. Choose the financing option at checkout to see if you qualify.