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Hotline: 0123 456 789

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Hotline: 0123 456 789

FAQ's

Below are frequently asked questions, you may find the answer for yourself

  • 1. What is vegist’s return policy?

    Our 100% buyer protection program allows for easy returns Only for products not as per description/photo on the damaged defective broken" condition.

  • 2. How to raise dispute for an order?

    You can raise a dispute within 7 days of delivery, in by sending an email to support@vegist.com with images of broken defective damaged 7 days of...

  • 3. When will i be refunded?

    Self ship orders We will refund when your item back from warehouse. The refund amount wii be credited within 3 to 5 working days in your vegist Acoount.

  • 4. What are the shipping charges?

    Delivery charge varies with each product. Most of product FREE Most of product FREE delivery in India delivery charge varies with each product. Most of delivery in India.

  • 5. What is the estimated delivery time?

    The estimated time of delivery is within 7 working days for domestic orders and 15-20 working days for international orders. All 4 to 5 days from the warehouse.

  • 6. How will the delivery be done?

    We try to process all deliveries through reputed courier companies like Bluedart, Aramex,E-come, DTDC, DHL and Fedex. In some cases, your pincode by these.
Still have a question?

General questions

Q.1 How are items packaged?

All items are carefully packaged as to avoid any form of damage.

Q.2 Who would be responsible for paying local taxes in countries outside of India?

Customs duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.

Q.3 How do i pay for a vegist’s purchase?

vegist offers you multiple payment methods. Whatever your online mode of payment, you can trust assured that vegist's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Debit Card, Credit Card and Cash on Delivery to make your purchase. We also accept payments made using Visa, MasterCard, American Express and Any Club credit/debit cards.

Q.4 Can i make a credit/debit card or Internet banking payment through my mobile?

Yes, you can make credit card payments through the vegist mobile site. vegist uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

Q.5 Is it safe to use my credit/debit card on vegist?

Is it safe to use my credit/debit card on vegist?

Q.6 Does Craftsvilla store my credit card information?

No, vegist does not collect or store your account information at all. Your transaction is authorized at multiple points, first by EBS/CCavenue and subsequently by Visa/MasterCard/Amex secure directly without any information passing through us.

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